Sales Administration Coordinator

Responsibilities:

• €¢ Maintaining and updating customer databases, sales records, and other sales-related information. Ensuring data accuracy and completeness. Track sales activities, and update customer information.
• €¢ Handling sales orders from initiation to completion. This includes processing orders, coordinating with different departments (e.g., logistics, finance), and ensuring timely delivery to customers.
• €¢ Serving as a point of contact for customers regarding order status, product information, pricing, and general inquiries. Resolving customer complaints or issues and escalating complex problems to the appropriate personnel.
• €¢ Assisting sales representatives in preparing sales proposals, quotations, and presentations. Providing necessary sales-related information and materials to the sales team.
• €¢ Assist Sales representative on compiling and preparing sales reports, performance metrics, and sales forecasts for management review.
• €¢ Scheduling sales meetings, conferences, and events. Assisting in preparing meeting agendas and materials.
• €¢ Collaborating with the sales and inventory teams to monitor stock levels and ensure product availability for sales orders.
• €¢ Performing general administrative duties, such as filing, organizing documents, etc.